Getting Started
1. Contact Us
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Check our insurance list to make sure we accept your insurance.
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If we are out-of-network (OON), you can pay our private pay rates and we can provide you with a superbill. Check your insurance to see what OON benefits you have first.
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If your insurance is accepted, or you're okay seeing an OON provider, fill out our New Client Information Form.
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If you have any questions, email us at info@risecounselingandconsulting.com or call 319.224.0722 any time!
2. We Respond
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Once we have received your New Client Information Form, we will determine if we have a provider that is a good fit and has availability that matches yours.
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If we do, we will set up your file, send you required paperwork and questionnaires to be completed electronically through our EHR (TherapyNotes), and email you to confirm we've received your form.
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If we don't have a provider that is a good fit, we will refer you out or add you to our waitlist, whichever you prefer.
3. Required Documents
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You will receive a welcome email from TherapyNotes prompting you set up an account through the portal.
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Once your account is created, you will see the required paperwork in your portal.
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Complete the paperwork within your portal which includes providing your insurance information, a payment method, answering some additional questions, and reviewing Consent for Services and Privacy Practices - which you can also view at the links below.
4. Scheduling
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Once we have received all required documents, we will get you scheduled!
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Office hours are typically Monday through Thursday, 8:00 AM - 5:00 PM but each provider sets their own schedule and availability may vary.
